83 of 83 Case Studies
Caledonia Housing Association is a prominent figure in Scotland’s housing market, providing high-quality affordable housing for people with housing needs. In total, they manage over 4,000 homes across 8 local authority regions in Scotland.
In 2018 Caledonia Housing Association required a high quality, reliable and cost-effective automatic door solution for one of their schemes.
After initially being chosen to provide a solution, record uk is now the partner of choice for Caledonia Housing Association for the supply, installation and maintenance of their automatic doors and currently services 26 doors over 14 housing schemes.
The assets, which consist of a mix of bi-folding, swing and sliding automatic doors, benefit from fully compliant BS EN16005 service inspections twice a year and following a series of upgrades and repairs, are now predominantly manufactured by record uk.
Mark Hebner from the Technical Compliance Office commented " The service from record uk has been excellent. They have successfully supported Caledonia Housing Association with lifecycle management, upgrades, condition and asset reports and reactive service support for our automatic doors, responding to any emergency call-outs within 4 hours. I would highly recommend record".
The Tevir Centre, Hospice Isle of Man has actively supported patients, their families and carers over the last 35 years. It has recently undergone a major refurbishment to enhance the services and care it provides by improving the physical environment to give greater independence, privacy and dignity to all its patients.
To replace the existing swing doors with an aesthetic, flexible entrance solution that meets the varying needs of the hospice and is safer to use in the adverse windy conditions the island is accustomed to.
record's K22 2-wing revolving door with an integral STA 20 sliding door was chosen and installed by record, in conjunction with Cornerstone Architects and Caines Bros, both of whom are based on the island. With an attractive compact canopy and curved radial glass panels to create a stylish, modern look, the K22 provides the hospice with the flexibility to alternate between revolving and sliding door modes to suit the time of day, weather conditions and expected traffic flows i.e.visiting hours.
When used as a revolving door, the K22's spacious compartments enables unimpeded access for all patients including wheelchair users, and visitors whilst ensuring the interior temperature of the reception area remains pleasant and prevents drafts, dirt and dust from entering, helping to reduce energy costs too. When transferring patients, hospital beds and receiving deliveries, the hospice staff can park the revolver and use the bi-parting sliding door for safety and ease.
Extremely quiet in operation, the K22 helps shields the hospice from high winds, to provide a much safer, welcoming, and easier to use entrance than the swing doors it replaced.
Kris Killip, Contracts Manager from Caines Bros commented "We worked in conjunction with record uk and Cornerstone Architects on the recent redevelopment of the Tevir Centre, where record uk manufactured, supplied and installed their K22 2-wing automatic revolving door. The revolving door not only creates an inviting and spacious entrance capable of accommodating the needs of the centre but offers an effective climate control solution too".
Kris added, "We would highly recommend record uk for any entrance solution and would not hesitate to work with them again in the future".
See how to change the revolving door to a bi-parting sliding door, as the switch of a button...
Rutherford House is an imposing 58,000 sq ft office building located within the heart of Birchwood Park, Warrington, providing superior office space to rent for small, medium and large businesses employing up to 100 people. Consisting of two wings of three and five floors, the building has excellent natural lighting and is conveniently located for travel across the region.
Recently refurbished to a high standard, the office complex now boasts a full-height glass atrium and spacious reception area. To achieve this record was chosen to remove the existing bi-parting sliding doors and replace them with a K32 Full Glass Revolving Door, pass door with a DFA 127 Swing Operator, full screen and linear framework.
The K32 Full Glass Revolving Door, with the drive motor under the floor, provides a striking and welcoming entrance that complements the surrounding glass facade and allows natural light to flood into the building. With large, spacious compartments, the K31 can accommodate the constant flow of building occupants, ensuring they can safely and comfortably enter and exit the building at all times, whilst maintaining an airlock into the reception to create an ambient temperature and help reduce heating costs.
To complement the record K32, a pass door with a record DFA 127 Swing Operator, which is silent in operation, has been installed to enable a wider opening, for wheelchair users and deliveries of large bulky items as and when required.
After a successful trial of record’s FlowControl in a number of stores, the UK’s largest grocery retailer, Tesco is now rolling out the people counting and traffic light system to 1,100 of their stores across the country.
Fully automated and with highly accurate counting, the FlowControl is being supplied and installed on customer entrance and exit doors at all store formats of Tesco stores including Express, Metro, Extra and Superstores. This will help Tesco comply with Covid-19 social distancing guidelines and ensure customers and staff feel safe during the pandemic.
The highly adaptable and configurable system enables Tesco to safely redeploy staff currently manning entrance doors freeing them up to work elsewhere and gives managers the flexibility to control customer numbers in-store.
The FlowControl Traffic lights inform customers when it is safe to enter or when they need to wait because the store has reached its pre-set maximum safe capacity. When the store has reached capacity, the doors automatically deactivate and only re-open once someone leaves the store.
To further help customers, especially those with sight impairments, the FlowControl systems at the larger Extra and Superstores will play pre-recorded messages to advise whether it is safe to enter the store or not.
All stores will also have a staff alert system fitted at the Customer Service desk to notify staff when a store is nearing or has reached capacity. Staff will also be able to monitor the actual number of people in the store at any time on the FlowControl display. This display also allows Staff to make adjustments and changes to settings and counts, for example, to adjust for staff that have entered or left the building.
The FlowControl system will be installed by record over an eight week period, mostly out of hours to minimise the impact on customers and disruption to the stores.
Finborough School, an independent day and boarding school based in situated in the village of Great Finborough, near Stowmarket, Suffolk, has recently added a brand new Science and Art building to its complex, comprising of art rooms, a photography suite and five science laboratories, along with the refurbishment of the original science and art rooms into additional classrooms for senior and 6th form students.
To upgrade existing swing doors and supply a new automated entrance solution for the Science and Art block, to complement the look and style of the school redevelopment and provide easy access for all users.
record’s STA 20 sliding doors were the ideal choice for Finborough School as they not only provide hassle-free access for those carrying bags, art and photography equipment but are also reliable and robust to cope with the steady flow of students and pupils daily.
In total 6 x record STA 20 sliding doors were installed throughout the school; 1 x bi-parting door with fixed screens and pockets to the entrance of the new science block and 4 x single parting doors across the Senior School and 1 to the Dining Hall"
Modern and stylish in design, record's STA 20 doors are exceptionally quiet in operation, making them perfect for classroom environments. For the protection of pupils all sliding doors at Finborough School have been installed with an access control system to prevent unauthorised entry in restricted areas, These integrated systems can be switched off quickly and easily to provide free access as and when required.
Chris Wilson, Facilities Manager commented "record's automatic doors have created safe, secure and welcoming entrances for all pupils and staff, as well as giving the feeling of consistency throughout the new and refurbished areas of the school. record has taken the time to understand our brief and provide solutions for our busy environment. I am impressed with their installation and customer service and would highly recommend record"
EH Smith a family-run business is one of the largest independent builders' merchants in the UK, providing products and services to tradespeople and DIY enthusiasts. Established in Birmingham in 1922, they have 11 branch depots throughout the Midlands and South East and are well known in the construction industry for their ability to source specialist materials and solutions to fulfil their customer requirements.
To put a system in place to ensure Covid-19 social distancing guidelines are adhered to, to ensure the health and safety of their customers and staff at all times.
record's FlowControl automatic people counting system has been installed on the entrance doors at 9 of EH Smith's depots, with traffic lights informing customers when it is safe to enter or not. When a depot reaches its maximum people capacity, the light will turn red and the door will automatically de-activate to prevent further access until someone leaves.
To further help customers, especially those with sight impairments, weather-resistant speakers will play pre-recorded voice announcements to advise when it is safe to enter or not.
The user-friendly system, which is fully automated and easily adjustable will allow EH Smith to lower the people count immediately during peak times to stop new customers entering temporarily until it is safe to do so again.
Mark Mallinder, Marketing Director said "record's FlowControl has been extremely successful in controlling the number of customers in our depots. Since rolling this out, this highly reliable system has given staff the ability to make adjustments according to a depot's needs and reassured our customers that social distancing procedures are in place to protect them".
See the traffic light system and voice announcements in action...
Opened in 1993, Total Fitness Health Club Ltd now has 17 health clubs across the North of England and Wales, with over 100,000 members and 600 employees.
To update four pairs of manual swing doors at the health club in Wilmslow, which over time had become tired looking and cumbersome after years of wear and tear and replace them with automatic doors to create a welcoming, contact-free entrance for members and staff.
As the entrance to the health club was too narrow for sliding doors, four pairs of record FTA 20 bi-folding doors were installed to enable the full width to be almost fully retained and provide the perfect solution for Total Fitness.
The slim, elegant doors are now in keeping with the outside look of the health club and provide a smooth, hassle-free entrance to all members, especially those carrying sports equipment, with disabilities or small children in tow. As no contact is required to open the doors, this also helps prevent the spread of bacteria entering the building via door handles, ensuring a healthier environment for everyone.
Marie Kinsella, Regional Facilities Manager commented: "We received regular updates on the progress of this project and the installation went extremely smoothly with all four pairs of doors being installed quickly and with minimal disruption to our members. record is a professional, reliable company who I would highly recommend".
Bay Campus, one of two stunning campuses at Swansea University, is a state-of-the-art facility with direct access to the beach and the seafront promenade. It is home to the College of Engineering, the School of Management, and the Computational Foundry and has 2,000 student rooms of varying sizes.
Currently, there are over 20 record doors installed on the campus. record STA 20 sliding doors can be found on the main entrances to the Great Hall, Engineering College, School of Management and the library, to ensure the efficient flow and safe movement of large numbers of students, whilst complementing the overall look and style of the modern campus. record DFA 127 Swing Door Operators, which are almost silent in operation, have been fitted on other entrances to the Campus to automate new and existing doors quickly and economically.
record has been the contracted provider for PPM and reactive servicing for all the automatic doors on the Bay Campus since 2015. As part of our service offering, our engineers not only maintain doors properly to improve their condition and reliability but they also recommend solutions to any problems. In Swansea's case, being directly on the beach has led to many difficulties with sea salt corrosion affecting the doors. Having looked at this tirelessly, our engineers have come up with a solution to weatherproof the operators to avoid unnecessary maintenance costs in the future.
Garry Barlow, Electrical Officer at the Bay Campus commented, "I'm impressed with the level of service we receive from record, their service engineers are professional, efficient and reliable. The Bay Campus is situated in a challenging environment, however, they will go out of their way to find ways to make our doors more robust and less susceptible to the elements, whilst ensuring they operate safely at all times".
Award-winning retailer PetPlace offers a range of products from healthcare and food items to workwear, bedding, nutritional supplements, and equine goods.
A growing, passionate business, the company also provides services including dog washing and grooming, and even a revolutionary dog play park, coffee shop and cinema.
With other stores in Ruthin, Chirk, Llangefni and Mold, and a headquarters in Mochdre, the business continued to operate safely and successfully during the Coronavirus lockdown, scaling-up its click and collect facility and posting a 600% increase in online orders.
Before re-opening the Abergele store, PetPlace considered a number of solutions and different measures to ensure they were Covid-19 secure, to protect both customers and staff whilst providing reassurance and peace of mind that all new procedures facilitated safe social distancing.
record's FlowControl system was installed on PetPlace's automatic sliding entrance door to control the number of customers entering the store.
Whilst the visible surface mounted green and red LED stripes which clearly identify if entry is allowed or denied appealed to PetPlace, the ability to automatically deactivate the entrance door once the pre-defined people count is reached was a deciding factor, as it prevents further access until a customer exits the building.
This has enabled PetPlace to safely redeploy staff who would have otherwise manned the entrance/exit doors, in the knowledge that customers are accurately counted and allowed access only when it is safe to do so.
The user-friendly system also appealed to the firm, as it can be manually adjusted quickly and easily to suit peak/off-peak hours, complying with safety regulations.
Managing Director Sion Pritchard said: “We are really impressed with how effective and reliable the FlowControl is at counting and limiting the number of customers entering our store, without the need for our staff to intervene.
“Such is the confidence we have in this system that we are rolling the FlowControl out to our other four stores over the next week, to reassure our team and customers that we are following social distancing measures to protect them.”
See the FlowControl in action at PetPlace
McDonald's has been operating in the UK for over 40 years and has contributed £40bn to the UK economy and supported countless suppliers, employees and communities. As part of a national refurbishment programme, record became the appointed partner for McDonalds in 2016 as the supplier of all new automatic doors throughout the North of England and Northern Ireland.
Provider of Planned Preventative Maintenance
The strength in this partnership, due to the highest quality standards for installations and project management, has subsequently developed to engage record as the provider of all Planned Preventative Maintenance, reactive servicing and extended warranty support across 171 leading McDonald's restaurants.
Offering a true 365 and 24/7 network of national support, record ensures that all restaurants benefit from critical attendance whenever required, which is vital to the ongoing operation of all automatic doors across this household name of dining establishments. All maintenance is carried out by fully trained BS7036/EN16005 Service Engineers in line with a mandated scope of works to support critical Health and Safety requirements at all times.
With an ongoing programme of refurbishments and upgrades, record is proud to continue this journey with McDonald's to ensure a market-leading service for many years to come!
record is proud to be the contracted provider of PPM and reactive servicing to the automatic doors across all UK Storage King sites. Operating out of 26 locations across the UK, Storage King offers a range of services for their customers across personal, business and student storage solutions.
With a continually high level of pedestrian traffic in their busy stores, ensuring the automatic doors continually operate to optimum standards is key to maximising their business. Emma Chesterton-Kay, Acquisitions and Development Manager for Storage King, gave testament to our service levels, stating “the service from record has been exceptional - by far the best sliding door company we have come across!”.
CBRE’s is the world’s largest commercial property and real estate services adviser. Their newly refurbished London office, overlooking St Martin’s Square, is home to over 900 staff, who are located over 6 floors.
To complete the office transformation, CBRE wanted to replace their existing automatic doors at the front and rear of the building with stylish doors which were safe, reliable and ensured effortless pedestrian flow. To avoid any disruption to both staff and visitors, doors had to be installed over the Easter Bank Holiday, whilst the office was closed.
Two record K41 stainless steel four-leaf revolving doors constructed from glass to provide a modern, minimalistic look were installed. Complete with built in safety features activated by infrared detectors, the revolving doors have been programmed to operate once a door leaf is manually pushed. This not only allows all staff and visitors to pass through the turnstiles safely and easily before they rotate back to a standstill but provides energy savings as the doors are only activated when used and not by passers-by on the busy road and square outside.
A stainless steel swing door complete with a record DFA 127 operator has also been installed next to revolving door at the main entrance to provide a wider opening for disabled access and deliveries of large, bulky items to the premises. This compact, elegant operator, which is operated by an access control system, is almost silent in operation and complements the overall look of the reception area.
Paul Charman, Operations Manager commented: "the revolving doors look impressive and add the finishing touch to the office, whilst helping minimise the level of noise and draft entering the building from outside. Despite extremely tight deadlines, record installed all doors on time, due to excellent planning and co-ordination".
The Royal Blackburn Teaching Hospital is the largest hospital in East Lancashire with 632 in-patient beds providing a full range of services for adults and children. Since opening in July 2006 the new part of the hospital offers modern in-patient facilities, a centralised out-patients’ department, new operating theatres and an Emergency Department.
Installation & Service
Currently, there are 5 record STA 20 sliding doors installed at the front and rear entrances. Chosen for its reliability, security and performance, the STA 20 is ideally suited to handle the large volume of people the hospital receives and with customised aluminium frames manufactured in blue polyester powder coat, the doors complement the look and style of this modern building.
Over 40 record DFA 127 swing operators have also been fitted throughout the hospital to enhance new or existing doors quickly and economically with more operators set to be fitted over the next 5/6 years via a rolling refurbishment plan. The DFA 127’s innovative design with advanced technology is almost silent in operation, so particularly suitable for quieter environments such as hospital wards whilst offering a variety of functions to choose from including low energy to suit the differing needs of patients and staff alike.
On other entrances/corridors within the hospital where space is limited so excludes the use of sliding doors, record FTA 20 folding doors can be found. These doors not only enable the width of the passage to be almost fully retained but help minimise the time the door is open to the cold and elements.
Since March 2010, record uk has also been responsible for servicing all the automatic doors within the hospital on an annual service contract. At present, there are 74 automatic doors which are all serviced twice each year.
Zarko Babic,Technical Services Manager, Engie commented “record provides safe and secure installations with a good level of service and support for the Royal Blackburn Hospital. The DFA 127 is robust, reliable and one of the quietest swing operators on the market, making it second to none whilst the STA 20 and FTA 20 doors situated throughout the hospital consistently perform ensuring the flow of traffic in this busy environment is never impeded”.
The Shard Shopping Arcade comprises six retail units and nine kiosks/retail bays offering more than 8,250 sq ft of space. The Shopping Arcade sits directly on the pedestrian route between London Bridge underground station and the main entrances to The Shard of Glass landmark and The News Building, where hundreds of city professionals are based. The Shopping Arcade was designed by The Shard of Glass architect Renzo Piano and has floor-to-ceiling glazing throughout and provides the retail units with unique sizing configurations that ensure each brand has its own bespoke space. The entrance to the Shard Shopping Arcade was fitted with record DFA 127 swing doors with a manual side door. A record TSA 20 telescopic sliding door was also fitted at another entrance within the same shopping centre.
Founded in 1781 Asprey's flagship jewellers store is located on New Bond Street in London, United Kingdom. Asprey has supplied crowns and coronets and sceptres for royal families around the world and as of 2013 has held a Royal Warrant of appointment from the Prince of Wales
This record FlipFlow WIDE extended is installed at Glasgow International Airport. The units can be operated singly and so not used when not needed. The FlipFlow system allows safe and secure passage of persons into or from areas where security is a priority and a controlled flow of people is required.
The east entrance at Tower Place in london was designed by architects Foster and Partners. This installtion is a fully automatic record K41 four wing revolving door and has an all-glass drum with visible parts anodised. The operating drive for this revolving door is concealed beneath the floor in a casing which protects it from water and dirt.
Glasgow Caledonian University (informally GCU or Caledonian or Caley) is a public university in Glasgow, Scotland. It was formed in 1993 by the merger of The Queen's College, Glasgow (founded in 1875) and Glasgow Polytechnic (founded in 1971). As of 2015 it is one of Scotland's largest universities with nearly 20,000 students. On 1 April 1993, the two institutions amalgamated to form Glasgow Caledonian University. The new university took its name from Caledonia, the poetic Latin name for present-day Scotland.
This refurbishment was at Veolia owned, Bolingbroke House in Battle field Enterprise Park in Shrewsbury. The refurbishment consisted of external curtain walling and external swing door (record's D 127 INVERSE) and internally an entrance of double sided Fine Frame sliding doors (record's STA 20 Fine frame)